Have Questions? We have Answers.
Browse our website using the top navigation bar to select the product you wish to purchase. After selecting your product options such as color or size (if applicable) click the "Add to Cart" button and your item will be added to your virtual shopping cart. When you are ready, go to your shopping cart and follow the instructions to check-out. To view your order status, sign in to your account and review the complete Order History of all your Avery Oaks orders.
Once your order has been shipped, you will receive an email with your tracking and shipping information. Simply click on the link in the email or select the ‘track order’ option here and enter your order number and email address or sign into your account.
We ship only on business days. Business days are from Monday to Friday, excluding holidays. Any order placed after 12 P.M. ET will be processed the following business day. Due to a high volume period, your order may take longer than anticipated. For remote locations, please add an additional 2-5 business day to each shipping method’s expected delivery time. If you are not sure whether your location is remote, please click here for all the details.
Of course! If you prefer to place your order over the phone, you can speak with our friendly customer service team! We can be reached at (512)-508-8954 during our customer service hours: Monday - Friday: 8:00am - 5:00pm PST
Shipping costs are calculated based on the total price of the merchandise in your cart.
Affirm strives to keep you out of unhealthy debt by facilitating fair, transparent credit so you can pay over time for the things you love. Affirm offers affordable monthly payments at a pace you choose—usually 3, 6, or 12 months—so you're in control. From day one, you know how long you'll pay, and you know how much you'll pay because we never charge late fees or other hidden fees.
Once your order has been shipped, you will receive an email with your tracking and shipping information.
We collect sales tax where we are required to by law. Any applicable taxes will be clearly shown at checkout.
At this time, the service is not offered.
Items that are not available to ship when an order is placed are on backorder and will ship at a later date. Please note that while your credit card will be authorized and charged on the date your order is placed. We will provide you with an approximate ship date for your item(s) at the time you make your selection. Please be aware that backorder dates are approximate and subject to change. We will inform you by e-mail if this date changes.
Orders cannot be canceled once processed.
Depending on the items you purchase, your order will ship via FedEx Ground or a Scheduled Freight Partner.